FAQs

You can access the library buildings at any time of day or night (during term time), using your University of Gloucestershire ID card to swipe in. 
Staff are available to help between the hours of 9am to 5pm, Monday to Friday during term time.  You can contact IT and Library staff in-person, via the helpdesk at itandlibrary@glos.ac.uk or by telephone 01242 714044. 
Vacation opening hours are advertised in advance of University holidays. 

Most print books can be borrowed for 7 days and will renew automatically unless another user requests them. 
Items such as laptops are available to borrow for 4 or 6 hours and will not renew automatically. 
You can check the items on loan to you and when they are due back via My Account. 

For most students there is a 20-item limit with an additional allowance for research students and students on teacher training courses. See How much can you borrow. 

We can request these items on your behalf from UK-based and global libraries using the Inter-Library loan service.
For more information see our Guide to Inter-Library loans.

Our postal loan service is available to UK-based full-time undergraduate and postgraduate students. Eligible students can now return books to our libraries via our free tracked and insured postal service. This service is provided by the university – so you don’t have to pay anything. 

You can view an A-to-Z list of online resources here. 

A list of software available to download to your device can be found here. 

Special Collections and Archives hold the historic records of the University of Gloucestershire, predecessor colleges and several special collections relating to Gloucestershire and beyond. These include the Bristol and Gloucestershire Archaeological Society Library and the Gloucestershire Poets, Writers and Artists Collection.

A list of the referencing styles used by your subject is available to view.  

Cite them Right is an online tool that provides expert referencing advice, video tutorials and examples of how to format references​. We also provide quick referencing guides to APA, Harvard, MHRA and OSCOLA.  

The library has created an Information Literacy Tutorial which provides guidance on finding and evaluating information, explains what plagiarism is and how to avoid it, and why it is important to learn how to reference.  

We subscribe to Skills for Study which is a self-paced, self-guided learning tool to help develop your academic study skills.

EndNote 20 is a reference management software package, used to manage bibliographies and references when writing essays and articles. You can request a free licence and also download the University of Gloucestershire referencing style add-ons from our software downloads page. 

We offer free licences to our students for statistical packages such as IBM SPSS and QSR NVivo. These are available from our  software downloads page. 

Visit our Library subject resource pages to find a list of recommended academic resources for your subject. These include tools to give you access to journal articles, eBooks, and websites. You will also find a range of Guides and Support Material together with contact details for your Subject Librarian. 

Each subject has a designated subject librarian who can be consulted for one-to-one sessions to help with individual research. 

Each module should have a resource list made available through the module Moodle site. You can also search for reading lists directly through Talis resource lists. If you are unable to locate your list please contact your module tutor. 

A selection of past undergraduate and taught-postgraduate dissertations can be viewed in the Dissertation database. 

Each of the subjects taught at the University has a designated Subject Librarian who is the primary contact for academic liaison within the Library and is expert at providing library resources for your subject. They deliver library Inductions and digital literacy sessions that are fully integrated within courses and can be consulted for one-to-one sessions to help with individual research.

Go to Copyright support for staff and students.

The Talis Aspire Staff Support site on Teaching Ready provides guidance to academic staff on setting up Talis resource lists, adding resources to them and linking the output to module Moodle sites. There is also guidance on using the Library digitisation service. 

Talis Elevate is a collaborative learning tool to facilitate and support your students’ active engagement with the resources you recommend for their learning.  Go to Talis Elevate for academic staff on Teaching Ready for more information. 

The Research Repository toolkit presents various tools useful to academics who are engaging with the publishing process and others that take you through the process of depositing your publications in the Research Repository. 

Use the Password Self-Service Portal to reset your password and to register for forgotten password reset.  

Please purchase a replacement card and contact us to arrange collection. 

Undergraduate students receive £5 print credit at the beginning of each year. Visit the print credit page to load more credit.

Our wireless internet on campus and in accommodation (excluding Pittville and Blackfriars) is called Eduroam.  Visit the Wifi-Eduroam page for more information on how to connect.