{"id":702,"date":"2022-03-23T14:47:27","date_gmt":"2022-03-23T14:47:27","guid":{"rendered":"https:\/\/sites.glos.ac.uk\/library\/?page_id=702"},"modified":"2025-07-30T13:40:35","modified_gmt":"2025-07-30T12:40:35","slug":"support","status":"publish","type":"page","link":"https:\/\/sites.glos.ac.uk\/library\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-palette-color-7-background-color has-background-dim-60 has-background-dim\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-129000007868\" alt=\"Students sat in the library together laughing with laptops open in front of them.\" src=\"https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses.jpg 2000w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-1024x1024.jpg 1024w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-150x150.jpg 150w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-768x768.jpg 768w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-1536x1536.jpg 1536w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-250x250.jpg 250w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-500x500.jpg 500w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-1000x1000.jpg 1000w, https:\/\/www.glos.ac.uk\/mediahub\/wp-content\/uploads\/sites\/95\/sites\/129\/2025\/07\/Clearing-Courses-600x600.jpg 600w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-palette-color-8-color has-text-color has-link-color wp-elements-a2047f3b00594e81b44584b8e41e0035\">Support<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color has-link-color wp-elements-c018544be50943e92247259bc1673fef\"><strong>Our Library and IT teams are on hand to support you and help with any Library or technical issue you may be experiencing.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-palette-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\" style=\"min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-palette-color-7-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-palette-color-8-color has-text-color\">Contact us<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color\">We are available via phone, email and in-person to deal directly with your enquiries. We also offer online support through FAQs and our Library and IT Guide.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-palette-color-8-color has-text-color wp-element-button\" href=\"https:\/\/sites.glos.ac.uk\/library\/support\/contact-us\/\">Contact us<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-palette-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\" style=\"min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-palette-color-7-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-palette-color-8-color has-text-color\">Academic Liaison Librarians<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color\">Each of the subjects taught at the University has a designated Academic Liaison librarian who is expert in locating Library resources to support your studies.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-palette-color-8-color has-text-color wp-element-button\" href=\"https:\/\/sites.glos.ac.uk\/library\/support\/subject-librarians\/\">Academic Liaison Librarians<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-palette-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\" style=\"min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-palette-color-7-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-palette-color-8-color has-text-color\">Study Support<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color\">A Study Skills adviser is based at FCH and Oxstalls campuses. This is a referral service to help students to develop their study skills. 1-1 appointments can be booked or workshops delivered within a module.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-palette-color-8-color has-text-color wp-element-button\" href=\"https:\/\/my.glos.ac.uk\/pages\/health-and-wellbeing\/study-support\" target=\"_blank\" rel=\"noopener\">Study Support<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-palette-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\" style=\"min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-palette-color-7-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-palette-color-8-color has-text-color\">FAQs<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color\">Check here for quick answers to regularly-asked questions on using our libraries.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-palette-color-8-color has-text-color wp-element-button\" href=\"https:\/\/sites.glos.ac.uk\/library\/support\/faqs\/\">FAQs<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-palette-color-7-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-cover has-custom-content-position is-position-top-center\" style=\"min-height:300px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-palette-color-7-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading alignfull has-palette-color-8-color has-text-color\">Accessibility<\/h2>\n\n\n\n<p class=\"has-palette-color-8-color has-text-color\">The library has an excellent track record of working with individual students to offer customised help and support.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-palette-color-8-color has-text-color wp-element-button\" href=\"https:\/\/sites.glos.ac.uk\/library\/support\/accessibility\/\">Accessibility<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"class_list":["post-702","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"page_title_panel":"","has_hero_section":"default","142e6ff89a6f8f91ed941141cdc2e8e6":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Home"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M 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